The inconsistent messages from officials and the lack of a test kit challenge the Australian health system, when the number of nCoV infections exceeds 100.

Doctors and patients criticize the confusing and arbitrary process of getting nCoV tests in Australia, although health officials are committed to improving the connection between doctors and patients to deal with Covid-19. . Australia currently records more than 100 infections and at least three deaths from nCoV.

Health Minister Greg Hunt said on March 8 that people should be tested for nCoV if they develop flu-like symptoms. However, the doctor said that this message is threatening to push the Australian health system into equipment shortages. As Covid-19 became more and more contagious, many patients reported that the procedure for accessing the test was vague.

A doctor in the eastern suburbs of Sydney said many of his colleagues had the same view that Australia was "in chaos" when dealing with Covid-19 because of conflicting messages.

The unnamed doctor said Mr. Huny's message came amid many doctors struggling with a shortage of basic medical supplies such as hand sanitizers, while many medical facilities in the city. The city is running out of test kits.

"I had a free phone call for two patients on March 9 in the proper order and then referred them both to a designated private testing facility," the doctor said.

"They are not sick enough to need to go to the hospital and we do not want the health system to be overloaded. But we also want to see if their health is really okay. It was around 10am. 20 minutes later." , I received a call from the first establishment and was told that they could not get tested because the kit was out. The second establishment didn't even answer the phone and so did the third establishment, " This doctor added.

Many other health facilities also fell into overload. Today, an ambulance service in the state of Victorina said the hotline about Covid-19 had a problem with too many calls coming. Many social media photos and videos also show a line of people queuing around the Royal Melbourne Hospital.

The same situation happened in Sydney on March 9, when many patients waited for hours to test for nCoV at Prince Alfred Royal Hospital (RPA).

A woman living in Sydney shared that she had flu-like symptoms since March 8, but a local health facility refused to test her. After that, she decided to contact a unit of the New South Wales public health agency (NSW), but so far, the call was still transferred to voicemail.

"I decided to wait until the morning of 9/3 and tried to call again after 9am, but only received the automatic reply message that the hotline was overloaded so please call again later," she said.

After more than 20 minutes of trying to call but to no avail, she decided to return to the private clinic that used to refer her to RPA hospital. But when he arrived, the line of people lined the door.

"They all wore masks, but looking at the different styles and sizes of the masks, it could be seen that this was an item they had bought themselves. I tried to ask a man at the bottom of the line if the clinic was giving a mask. No, but the answer is no, so I didn't have a mask. I wonder if this is the best place to visit if I only have the flu, "she said.

A spokesman for NSW health said the state is preparing to open a larger testing facility and during this time, people will have to wait for testing, while confirming this will not last. .

The spokesman said it took 2-3 hours for people to be seen on 9/3, while before that, they only took less than an hour. "We hope people today will not have to wait so long when the process is cut," she said.

Health Minister Hunt today acknowledged the health advice hotline had been receiving large numbers of calls over the weekend, while Health Director Brendan Murphy sought to answer questions about who with or without nCoV test.

"For the moment, we want to focus on testing people who have just returned from another country, who have symptoms of acute respiratory infection, sore throat and previous contact with an infected person," Murphy said.

"We do not recommend that other people who have symptoms of the common cold and flu get tested," he added.

However, many physicians are concerned about the lack of preparedness of the health system to deal with the increasing number of people who require testing and the budget to respond to Covid-19 that is for smaller activities.

Dr. Jared Dart, in Brisbane, said that examination of patients is time-consuming and resource-consuming because nCoV is highly contagious. Dart said it spent about $ 7,000 more on his medical facility in February.

"In order to be able to treat high-risk infections, you have to have separate clinics, separate waiting rooms and protective equipment for staff, masks for patients. That makes many clinics difficult. towel, "he said.

Dart also said that in order to visit nCoV-infected patients, he had to suspend a number of other medical services, as well as perform remote visits without insurance coverage.

"In Queensland, we are fortunate that the test is done at private health facilities, unlike the model elsewhere," he said.

Murphy is committed to improving patient-to-doctor communication. However, many people reacted violently after a Melbourne doctor was criticized for treating patients when they did not know they were infected with nCoV.

"We are required to accept high-risk cases for evaluation and if anything happens our reputation will be shattered and the facility may be closed for two weeks," the doctor said. Dart said.

"If the clinic is closed, I will not have a source of income but still have to pay the staff. We are in a very difficult situation when taking care of the health of the community. I want to do it for people, for patients but we don't seem to be supported to do it. "